Privacy Policy

Introduction

LUGT Pastural Pty Ltd (ACN 698329216) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

• Your name, email address, and phone number when you contact us via our website or email.
• Business or property details you provide when enquiring about our pastoral services.
• Website usage data collected through cookies and similar technologies (see Cookies below).

How We Collect Information

We collect information directly from you when you:

• Send us an email at [email protected].
• Submit an enquiry through our website contact form.
• Communicate with us by phone, mail, or in person.

We may also collect certain information automatically when you visit our website, including your IP address, browser type, referring URLs, and pages viewed.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

We do not use cookies for targeted advertising or to share your data with third parties for their own marketing purposes.

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide information about our pastoral services.
• To communicate with you regarding service arrangements, quotes, and project coordination.
• To comply with our legal and regulatory obligations.
• To improve our website and service delivery.

Disclosure of Information

We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where:

• Required or authorised by law or regulatory authority.
• Necessary to protect our legal rights or the safety of any person.
• We engage trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential and comply with the APPs.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make such a request, please contact us at [email protected].

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing at [email protected]. We will investigate your complaint and respond within a reasonable period. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]
ABN: 98698329216
ACN: 698329216